We are Hiring!

We are thrilled you’re here to apply for a position to work with us and be part of our growing team here at Unique Support Services.

Who We Are:

Unique Support Services is a Staffing Agency that provides support to Long Term Care Home, Nursing Homes and Group Homes. 

Open Positions

APPOINTMENT SETTER POSITION

 

The Job Overview

Our appointment setting specialists are responsible for setting appointments for our sales team.

 

Appointment setters will be responsible for identifying potential clients, reaching them on the phone, and scheduling an appointment for a sales representative for a follow-up visit, either in person or via telephone. If you enjoy talking to people and are interested in sales, this is the ideal position for you.

 

To be successful as an appointment setter, you should be determined to achieve and surpass each of your work-related goals. Ultimately, an outstanding appointment setter will demonstrate a thorough understanding of the sales process, including ways in which to garner clients' interest in meeting with our Sales Representatives.

 

Responsibilities

Below are some of the responsibilities an appointment setter is expected to assume:  

 

  • Prioritize which appointments take priority over others to maximize revenue

  • Develop and distribute reports of each day’s appointments

  • Demonstrate a pleasant disposition with each prospect

  • Properly explain the services to prospective customers when making appointments

  • Familiarizing yourself with essential details of our products and services.

  • Calling prospective clients using a list of phone numbers provided to you.

  • Accepting calls from prospective clients as they arise.

  • Fielding basic questions and concerns about the products and services we offer.

  • Scheduling a consultation between the prospective client and a Sales Representative.

  • Keeping a detailed log of calls, including those which were not answered.

  • Attempting to contact prospective clients who you have been unable to contact.

  • Informing the Manager of recurrent product-related complaints that warrant addressing.

 

Job Qualifications and Skill Sets

Below are the qualifications and skills that are expected of an appointment setter:

 

  • Minimum high school diploma, some college preferred

  • Proven experience as an appointment setter, sales representative, or similar will be advantageous.

  • Computer literate.

  • Top-notch verbal, written, and interpersonal skills.

  • Outstanding listening skills and attention to detail.

  • Excellent phone etiquette.

  • Professional and courteous disposition.

  • Persuasive and results-oriented.

  • Exhibit excellent communication skills

  • Must be able to work independently 

  • Ability to multitask 

  • Ability to work at least 8 hours each day, 5 days per week

  • A positive attitude  

  • A pleasant speaking voice when engaging with prospects and customers

  • Experience and willingness, working in a team environment

  • Excellent organization skills

Knowledge of the following software platforms: (you know these or can learn them quickly)

  • Slack

  • Clickup

  • Google Suite

  • VOIP Systems

  • Hubspot

  • TimeDoctor

 

Potential for growth and additional responsibilities for the right candidate.

 

Availability

Currently we are open to part-time or full-time employment

Flexible hours from Monday – Friday

Experience:
Minimum 1 year Customer Support Experience

Telesales Experience [outbound]

 

How to apply

Please complete the linked application below. Once completed our hiring process manager will contact you.

 

APPLICATION FORM

** Please do not check in on the status of your application. We will reach out to qualified candidates directly. Thank you!

Appointment Setter